Good questions.
Straightforward answers.
A little information can make the next step easier. For advice specific to your home or project, get in touch.
Where do you provide plumbing service?
We are based in Nampa and serve the Treasure Valley, including Meridian, Boise, Caldwell, Eagle, and Emmett. Call with your address to confirm availability.
How do I get an estimate?
Call or text 208-608-9663, or prepare an email request on our contact page. Tell us what you need, where the property is located, and any useful project details. Some repairs need an on site assessment before pricing can be confirmed.
Do you offer emergency service?
Yes. Call our 24 hour emergency line to discuss availability. Please call instead of emailing when there is an active leak or another urgent problem.
Do you work with property managers and contractors?
Yes. We work with landlords, property managers, builders, remodelers, and restoration teams. Share your scope, schedule, access requirements, and approval process when you contact us.
Is your workmanship covered?
We provide a one year workmanship warranty. Product warranties are separate. Ask us about the terms that apply to your job.
Can I supply my own fixtures?
Yes. Send the make and model before the visit so we can review compatibility, installation requirements, and any additional materials needed.
Why does my toilet randomly refill?
Water may be leaking past the flapper or flush valve seal. The fill valve, float setting, and overflow level can also contribute. We check the cause instead of assuming every running toilet needs the same part.
Can you help with more than one repair?
Yes. Mention each concern when you contact us so we can plan the visit and bring appropriate materials.
Do I need a new water heater?
Not every hot water problem calls for replacement. We look at the symptoms, equipment condition, and repair options before making a recommendation.
Can I switch to a tankless water heater?
We can review the existing gas or electrical supply, venting, location, and your hot water needs to determine what a conversion would involve.